Triage bugs in minutesKuoll dashboard shows how many users are affected by specific bugs. Understand the impact of each bug within minutes of new release.
Debug-friendly user sessionsEach Slack bug notification includes a link to a replayable user session. The session shows the record of 1) how user interacted with the web page, and 2) how the code was running on the end user machine. This is the same information that is available in the web browser developer's tools. Kuoll is like a time machine which allows the developer to see and investigate what went wrong on the user machine at the moment when a problem occured.
Install and useWeb app monitoring and customer support automation is easy with Kuoll. You may also try our online demo without registration. It provides full overview of Kuoll features.
Create accountCreate account to get your Kuoll APIKEY.
Copy-paste code snippetCopy code from the API introduction page. We have async, sync and npm-based version. Feel free to contact us if you have a question.
Run the web appRun your new build in local development, staging and production environment.
- user events,
- replayable DOM-mutations,
- network requests (with a complete headers and content),
Kuoll crushes bug fixing costs at all stages
The old way
|Customer reports a problem||Customer support talks to customer||Customer support reports the issue||Developer recreates environment and reproduces the problem||Developer analyses the issue||Developer fixes the issue||DevOps deploys a fix to production|
The Kuoll way
|Kuoll script detects a problem||Kuoll script captures bug report automatically||Kuoll replays captured report in debug mode||Developer analyses the issue with ease||Developer fixes the issue with confidence||DevOps deploys fix to production|
Kuoll Value Proposition
|Finds bugs before your customers do||Automated capture reduces time spent on customer support by 68%||High-fidelity capture||High-fidelity replay||Confidence in the fix, reduces time spent on iterative fixing by 40%||Reduces analysis time by 60%||Bugs fixed, high quality software is direct to market|
Privacy and sensitive dataKuoll highly respects customer and end user privacy. We do not sell and do not transfer our customer or end user data to third parties. To exclude private user data from the record, please list the private XHR URLs in the
ignoreUrlsparameter of the Kuoll API