Get an alert when a new bug breaks your store conversion
Web app monitoring that captures user actions leading up to exception
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Drastically reduce bug lifetime with automated discovery and replay
Be alerted to bugs immediately
Receive Slack notifications about problems immediately upon new release. Kuoll smartly merges JavaScript errors by stack traces.Triage bugs in minutes
Kuoll dashboard shows how many users are affected by specific bugs. Understand the impact of each bug within minutes of new release.Debug-friendly user sessions
Each Slack bug notification includes a link to a replayable user session. The session shows the record of 1) how user interacted with the web page, and 2) how the code was running on the end user machine. This is the same information that is available in the web browser developer's tools. Kuoll is like a time machine which allows the developer to see and investigate what went wrong on the user machine at the moment when a problem occured.Install and use
Web app monitoring and customer support automation is easy with Kuoll. You may also try our online demo without registration. It provides full overview of Kuoll features.Create account
Create account to get your Kuoll APIKEY.Copy-paste code snippet
Copy code from the API introduction page. We have async, sync and npm-based version. Feel free to contact us if you have a question.Run the web app
Run your new build in local development, staging and production environment.Add bot to Slack
Bugbot by Kuoll sends a notification each time it finds unfamiliar JavaScript error or unfamiliar erroneous server reply. Each notification has link to the replayable debuggable user session.See user sessions
Replay user session and learn how the user event caused network request, HTML DOM changes, and JavaScript system API calls.Core technology
Kuoll JavaScript code records debuggable user sessions and monitors a web application. When Kuoll code detects JavaScript Errors or a server XHR error replies, it uploads debug-friendly user session to Kuoll server. Kuoll sends a Slack notification whenever it identifies a novel issue. The dashboard displays instance count of unique errors and the number of users affected by each. Each user session contains- user events,
- replayable DOM-mutations,
- network requests (with a complete headers and content),
- JavaScript execution flow, including calls and callbacks of
Promise,setTimeout,setIntervalmethods.
Kuoll crushes bug fixing costs at all stages
| Bug! | Gather info | Report | Reproduce | Analyse | Fix | Deploy | |||
|---|---|---|---|---|---|---|---|---|---|
The old way | |||||||||
| Customer reports a problem | Customer support talks to customer | Customer support reports the issue | Developer recreates environment and reproduces the problem | Developer analyses the issue | Developer fixes the issue | DevOps deploys a fix to production | |||
 The Kuoll way | |||||||||
| Kuoll script detects a problem | Kuoll script captures bug report automatically | Kuoll replays captured report in debug mode | Developer analyses the issue with ease | Developer fixes the issue with confidence | DevOps deploys fix to production | ||||
Kuoll Value Proposition | |||||||||
| Finds bugs before your customers do | Automated capture reduces time spent on customer support by 68% | High-fidelity capture | High-fidelity replay | Confidence in the fix, reduces time spent on iterative fixing by 40% | Reduces analysis time by 60% | Bugs fixed, high quality software is direct to market | |||
Privacy and sensitive data
Kuoll highly respects customer and end user privacy. We do not sell and do not transfer our customer or end user data to third parties. To exclude private user data from the record, please list the private XHR URLs in theignoreUrls parameter of the Kuoll API startRecord
function.
See Kuoll acceptable use
and privacy policy
for more details.
The ultimate solution to the privacy question is on-premise deployment.
You can host Kuoll on your own servers in your secured environment.
To get a quote, please contact
Kuoll on-premise sales.