Thanks for visiting Kuoll.com. This policy explains the what, how, and why of the information we collect when you visit this Site or when you use Kuoll on your website. It also explains the specific ways we use and disclose that information.
We require all websites that use Kuoll (including this one) to comply with our Acceptable Use Policy, which clearly discloses how the information generated by Kuoll will and will not be used and disclosed.
Getting a few definitions out of the way should help you understand this policy.
- When we say we, us, our and Kuoll, we're referring to Kuoll Inc., a Delaware corporation. We may also use Kuoll to refer to the script and services we provide to our customers. Which meaning we're using should be clear from the context.
- Otherwise, you and your refer to you as an end-user—that is, any visitor to this site or to any site that uses Kuoll.
- >Site refers to our website, kuoll.com.
Information Collected from Kuoll Customers
Information Collected from Visitors to Websites that use Kuoll
Whenever you visit a site that uses Kuoll (including this one), that site or we may collect information from you regarding your use of that site (and only that site), such as pages visited, links clicked, non-sensitive text entered, and mouse movements, as well as information more commonly collected such as your IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider. This information may in the aggregate identify you, however we will not identify you as you browse the web if you turn off cookies, as explained below.
Use of Your Information
If you are a Kuoll customer, we may use your information to:
- Process transactions between you and Kuoll.
- Send e-mails about our Site or respond to inquiries.
- Send e-mails and updates about Kuoll, including newsletters.
If you are a visitor to a website that uses Kuoll, we may use your information to:
- Enhance or improve user experience, our Site, or Kuoll.
- Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Site or Kuoll.
Accessing, Editing, and Removing Your Information
If you are a Kuoll customer, you may review, edit and/or remove the personal information you provided to us by logging into your account on the site and editing your account.
How Kuoll Collects Information
Local Storage is a standard facility provided by HTML5-compliant browsers used to retain data on your computer across visits to the same website. We use local storage as a temporary holding area for user events that were observed locally but, due to the timing of a page unload, were unable to be transmitted as part of the user session. Return visits to the same website read and transmit events previously stored in local storage to complete previously recorded sessions.
If you wish to prevent all websites using Kuoll to be able to record your activity, you can opt-out. Opting out will create a cookie that tells Kuoll to turn off recording. The presence of this cookie is required to continue opting out, so if you clear your browser cookies, you will have to opt-out again. (We regret that there isn't a better way to make your opt-out more permanent, but due to technical reasons, this really is the best we can do at present.)
If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser’s help file directions. Note that turning off cookies may also disable functions of many websites you visit. If your browser is set to reject cookies or you manually delete cookies, Kuoll will not be able to coalesce your anonymous user identity automatically into sessions across pages on the same website.
Third Party Access to Your Information
We will never sell your data to third parties. However, in the course of business, we may hire third party individuals and organizations to help us make Kuoll better. These third parties include our web host, other SaaS providers, such as an email hosting service, or outside contractors we hire to perform maintenance or assist us in securing our website. We may also hire third parties to operate, maintain, repair, or otherwise improve or preserve our website or its underlying files or systems. We require our service providers to agree to take reasonable steps to keep the personal information that we provide to them secure. We do not permit our service providers to market their own products or services to you directly.
Release of Your Information for Legal Purposes
We may release information about you when required to do so for legal purposes. If we receive a subpoena affecting your privacy, we may attempt to quash it or notify you to give you the opportunity to attempt to quash it.
We take measures to enhance the security of our Site and the Kuoll service. These measures include using SSL Certificates and two-factor authentication. It is important for you to protect against unauthorized access to your password and to your computer. No security measures are perfect and we cannot promise that the information about you will remain secure in all circumstances.
Your California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents who have an established business relationship with us are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Attn: Privacy, 611 N. Brand Blvd., 5th floor Glendale, CA 91203. Please allow 30 days for a response.
Do Not Track Signal
Our site is intended for a general audience and we do not knowingly collect personal information from anyone under the age of 13.
Last Modified on May 7, 2015